Nameservers

  • puravidacharters · Member ·

    Hello,

    I am very new to this. I keep getting this message:

    “Your nameservers need to be set to NS1.WORDPRESS.COM and NS2.WORDPRESS.COM for these DNS records to work.”

    I registered for a custom URL through WordPress.com and followed all the tutorials. It has been over 72 hours and I have checked the purchased site numerous times and keep getting the error message:

    “Server not found

    Firefox can’t find the server at puravidacharters.com.

    Check the address for typing errors such as ww.example.com instead of http://www.example.com
    If you are unable to load any pages, check your computer’s network connection.
    If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.”

    Please help?

    The blog I need help with is: (visible only to logged in users)

  • timethief · Member ·

    It appears that you registered the domain URL via Tucows see here:
    WHOIS
    Domain names in the .com and .net domains can now be registered
    with many different competing registrars. Go to http://www.internic.net
    for detailed information.

    Domain Name: PURAVIDACHARTERS.COM
    Registrar: TUCOWS DOMAINS INC.
    Sponsoring Registrar IANA ID: 69
    Whois Server: whois.tucows.com
    Referral URL: http://www.tucowsdomains.com
    Name Server: NS.XMISSION.COM
    Name Server: NS1.XMISSION.COM
    Name Server: NS2.XMISSION.COM
    Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
    Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
    Updated Date: 10-sep-2014
    Creation Date: 13-sep-2008
    Expiration Date: 13-sep-2015
    >>> Last update of whois database: Tue, 27 Jan 2015 19:06:31 GMT <<<

    We require that your name server configuration include only the following servers or their numeric equivalents:

    NS1.WORDPRESS.COM
    NS2.WORDPRESS.COM
    NS3.WORDPRESS.COM
    Your name servers are as follows:

    NS.XMISSION.COM
    NS2.XMISSION.COM
    NS1.XMISSION.COM

    If you have access to change the nameservers for this domain, please remove all nameservers not on the required list above.

    I tagged this thread for a Staff follow-up. Please subscribe to it so you are notified when they respond.

  • timethief · Member ·

    NOTE: WordPress.com does not accept domain transfers but mapping an existing domain is possible. Domain mapping of an existing domain URL that you already own and purchased elsewhere is not done free of charge. You will have to renew the domain name purchase where you made it and the domain mapping purchase here every year.

    Mapping an existing domain costs $13. annually. In order to map to a domain one must have an underlying .wordpress.com subdomain blog to map from and it does not matter what that underlying .wordpress.com URL is. It does not have to match the domain URL. If you have registered a .wordpress.com blog you log in as Admin under the exact same username account that registered the blog and purchase a domain name by purchasing an annually renewable domain mapping upgrade for the blog.

    If you own that domain then see here for mapping an existing domain that you already own http://en.support.wordpress.com/domains/map-existing-domain/

    Dashboard > Store > My Upgrades is where you do the primary blog set up knowing it can take between 24 – 72 hours for domain name propagation to take place throughout the internet. You can view the DNS changes here > http://www.whatsmydns.net/ What’s important during that stage is to be patient.

  • auxclass · Member ·

    It looks like you have purchased domain mapping for puravidacharters.com – but as noted above you need to change your name servers at your Registrar

  • timethief · Member ·

    Yes, that’s the same conclusion I came to as well.

  • shawnajroberts · Member ·

    Here’s a guide for changing your name servers at Tucows:

    http://www.tucowsdomains.com/name-server-dns-changes/how-do-i-change-my-name-servers-dns/

    As timethief mentioned, you need to change your name servers to the following:

    • NS1.WORDPRESS.COM
    • NS2.WORDPRESS.COM
    • NS3.WORDPRESS.COM

    Let me know if you have any more questions!

  • The topic ‘Nameservers’ is closed to new replies.