My videos stopped uploading to media [wordpress org & VideoPress]

  • asiac35281ec92b · Member ·

    Hi everyone, The issue I am experiencing is that video files specifically are failing to upload to WordPress, even though other media types, like images, upload without any problems. It appears to be a restriction or error isolated to video files, not a general media upload issue. The only difference here is that video uploads using VideoPress. which hasn’t been an issue till a few days ago. Video upload just stalls without any message (attached Image)

    I verified that the server has ample disk space and memory, so resource limitations aren’t the issue. Also updated reqconfig and php.ini seems to be fine.

  • caimin · Staff ·

    Can you let us know which site this relates to? Thanks.

  • asiac35281ec92b · Member ·

    hi Caimin. Thanks for your response. scoontv.com

  • asiac35281ec92b · Member ·

    I uninstalled Jetpack and my video successfully uploaded to my server. But of course, I want to use the VideoPress CDN. Just wanted to confirm the issue was with Jetpack

  • caimin · Staff ·

    It sounds like Jetpack is active, but VideoPress isn’t working, is that correct? If so, can you open the Jetpack dashboard and check that VaultPress is active?

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