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en WordPress.com Forums My Site Is MIA!!!

My Site Is MIA!!!

  • anitagailjones · Member · Jun 18, 2015 at 10:38 pm
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    Had this same problem 4 months ago but ended up being a username problem: Can’t log in. Get a notice that I DON’T have any sites yet but I’ve been WordPress blogging for 3 years! Just published a post yesterday from my iPhone because I couldn’t get to my blog on my desktop.
    URL: http://www.peachseedmonkey.com. Upgraded to premium last Oct. Please help!

  • timethief · Member · Jun 19, 2015 at 3:42 am
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    I can access your site at this URL easily http://peachseedmonkey.com/

    Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.

    You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard.

    Clicking this link should display all blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

    If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
    follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

    If the log-in information is lost visit https://en.wordpress.com/wp-login.php?action=lostpassword

    If you are not successful, then please complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff so they can contact you by email ie. not on these public support forums which are available to everyone with internet access.

  • anitagailjones · Member · Jun 19, 2015 at 9:58 pm
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    Thanks so much for reply. I have no trouble accessing the site as a visitor but not as admin. Tried all of these steps and hope for success

  • timethief · Member · Jun 19, 2015 at 10:08 pm
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    If you are not successful, then please complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff so they can contact you by email ie. not on these public support forums which are available to everyone with internet access.

  • anitagailjones · Member · Jun 19, 2015 at 10:39 pm
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    I’m getting nowhere. When I go to my WordPress account it says I have no Upgrades, I have no sites. So far I can’t find the transaction that proves I upgraded to Premium. Arrrrghhhh!!!!

  • timethief · Member · Jun 19, 2015 at 10:41 pm
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    If you are not successful, then please complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff so they can contact you by email ie. not on these public support forums which are available to everyone with internet access.

  • anitagailjones · Member · Jun 20, 2015 at 8:47 am
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    This is SO WIERD.
    I’m able to access my dashboard ONLY via the WordPress app on my iPhone. Is this a device problem?
    Trying to submit form for account recovery but have to prove ownership and —even in Billing/History on my iPhone—there is NO receipt with transaction number to show that I upgraded to Premium hence own the account.

    Going in circles. And so frustrated with WordPress right now.

  • anitagailjones · Member · Jun 27, 2015 at 12:19 am
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    I still need help. Anybody out there??

  • auxclass · Member · Jun 27, 2015 at 12:42 am
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    Someone has flagged this for the staff to help

  • rachelmcr · Staff · Jun 27, 2015 at 7:27 am
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    Hi there,

    Please fill out the recovery form that timethief mentioned so our team can discuss your options privately for regaining access to that blog. We aren’t able to help with account access issues here in the public forums.

    You can submit that form without a proof of ownership by filling in the “Extra Details” section at the bottom with any relevant details, and our team will reply via email as soon as possible.

  • The topic ‘My Site Is MIA!!!’ is closed to new replies.

Tags

  • can't find site
  • login problems

About this topic

  • In: Support
  • 4 participants
  • 9 replies
  • Last activity 9 years
  • Latest reply from anitagailjones
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