My site has been invaded

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  • #2533682

    ironymous
    Member

    My notifications don’t work in Chrome. Images appearing in my media library that I didn’t put there. Cursor jumps out of sequence when I type.

    The blog I need help with is ironymous.wordpress.com.

    #2533867

    timethief
    Member

    Images appearing in my media library that I didn’t put there.

    re: hacked accounts and blogs

    If anyone is posting anything to your blog or removing anything from it, or changing anything in it, or if your blog has been deleted and you did not delete it, then it’s most likely that you have provided them with the ability to do so, either deliberately by adding them as official users, or by allowing them access to your login information, or by posting content that makes it easy for them to guess what your log-in information is.

    For you the question that needs to be answered is: Who, aside from me, has access to my login information?

    Go to your email program immediately and change the password to a very difficult one because that’s how many hackers gain access to blogs.

    Read > http://en.support.wordpress.com/security/

    Change your blog password to a very difficult one > http://en.support.wordpress.com/passwords/#change-your-password
    You can also reset your password via your Settings tab on the WordPress.com home page:
    http://wordpress.com/#!/settings/

    Use a secure, encrypted connection to connect to your Dashboard. Under Users → Personal Settings, check the box that says “Always use HTTPS when visiting administration pages, and click Save Changes.

    Use two step authentication http://en.support.wordpress.com/security/two-step-authentication/

    Run a security scan on your computer. See here to run a security scan http://geekflare.com/online-scan-website-security-vulnerabilities/

    Never leave your computer logged into your blog and walk away from it. Always log out properly.

    P.S. Staff have records of who did what under which username and login information and when they did it. I flagged this thread with modlook for a Staff follow-up. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it. Note that there is a backlog and be patient while waiting.

    #2533886

    kokkieh
    Staff

    Hi there,

    The account you used to post here is the only user on the site ironymous.wordpress.com and I don’t see any evidence that someone else has accessed it recently

    Images appearing in my media library that I didn’t put there.

    I count 8 images in your library uploaded during all of 2015. All of those images appear in published posts. The first unattached image I can find in your library was uploaded in 2013, so if that’s one of the images you don’t recognise, it was added over two years ago.

    My notifications don’t work in Chrome.

    Can you please try clearing your browser cache and cookies in Chrome? Let me know if notifications still won’t work after that.

    Cursor jumps out of sequence when I type.

    Can you please provide more information on this? In which editor does it happen and using which browser?

    Do you use a laptop? If you lean your wrists on the base while you type you might be inadvertently touching the trackpad causing the cursor to reposition.

    If you can take a screencast, i.e. a video of your screen while this is happening so I can see it in action it would be great. You can use a tool like http://screencast-o-matic.com/ and then upload the video to Dropbox or Cloudup.com and paste the link here so I can see the video.

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