My site goes down for hours right after I tweaked it as admin.

  • neptunearielle · Member ·

    Probem#1: I realized that whenever I log into my admin account and do anything on the admin end of the things, the site automatically goes down for hours before going back up.

    I get this 404 error that says “Oops! That page can’t be found.” All of a sudden, hours or days later, the site goes back up and is accessible–as long as I don’t log in as an administrator or change anything as a administrator.

    Problem #2: I cannot preview what I create with elementor.

    So, these problems are slowing down my editing of the website because I am not being allowed to see what the website looks like right after I edit it.

  • kokkieh · Staff ·

    Hi there,

    Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider. We’re only able to help with sites hosted on our servers at WordPress.com.

    Please ask the WordPress.org community for advice instead. They provide support for the version of WordPress you’re using:

    https://wordpress.org/support/forums

    For help with a specific plugin like Elementor, contact support for that plugin directly.

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