my site can not be accessed

theneweird · Member · Jan 16, 2019 at 10:01 am
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When trying to access my site I get the message that my site cannot be accessed.

The blog I need help with is: (visible only to logged in users)
poojashetty18 · Staff · Jan 16, 2019 at 10:51 am
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Hi,

I have replied to your question in the link below. Please refrain from creating multiple threads.
https://en.forums.wordpress.com/topic/my-site-can-not-be-accessed-2/
zazter · Member · Jan 16, 2019 at 10:57 am
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Hi there, you are using the self-hosted version of WordPress, this forum is dedicated support for WordPress.com accounts. To understand the differences between the two you can read more about them here: https://en.support.wordpress.com/com-vs-org/

You can always post in the WordPress.org support forum for more help on this.
Here is the link for that forum support. https://wordpress.org/support/

You could also contact your hosting provider for assistance, to either restore an older backup, or if you have access to the root via FTP software or through the CPanel, you could try to rename some of the plugins.

Also note that it’s crucial to keep your site and plugins updated.

Hope this could steer you in the right direction. 😎
justjennifer · Member · Jan 17, 2019 at 5:59 am
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Hey folks, as @poojashetty18 mentioned, this is a duplicate thread. For any further questions or assistance, please post to https://en.forums.wordpress.com/topic/my-site-can-not-be-accessed-2/ so we can keep all support in one place. Thanks. I’ll go ahead and close this thread as a duplicate.

@zazter I see you’ve been volunteering in our community forums for quite some time. :) In case you haven’t seen it yet, WordPressdotcom published a guide with tips and tricks you may find useful. You can find it here: https://en.support.wordpress.com/wordpress-com-volunteers/

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