Moving from a separate host to WordPress

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    Is there any way​ I can move my WordPress​ site off of a different host and have it just​ hosted by WordPress? The other site always seems to be down and it is a huge hassle.

    The blog I need help with is


    Member is hosted by Hostinger International Limited
    Name Servers:

    You will need to contact your web host re: any hosting issues.



    re: purchasing WordPress.COM upgrades

    If you are migrating from a self hosted WordPress.ORG site to WordPress.COM please see: Moving from a Self-Hosted WordPress to

    Otherwise see: Importing Content from Another Platform provides free blogs and hosts them free of charge. There are no bandwidth charges. All blogs come with 3000 megabytes (~3 GBs) of space for storing uploaded files and images. Free features are listed here

    We have 4 different plans: free, personal, premium and business. All hosting is free regardless of which plan you choose. You can view all plan features here Add a plan for each of your sites here:

    There are no trial upgrades, do discounts, no promo codes, no monthly payment plans, no bulk deal upgrades, and no multiple year upgrades. Also note that proforma invoices are not issued and purchase orders are not accepted.
    We are billed annually and we must pay for all upgrades in full at the time of purchase after selecting a plan.
    Each upgrade bundle applies to a single blog only and is for a single year only when it is due to be renewed. (The only exceptions are one time upgrades for premium themes and guided transfers.)
    Premium plan upgrades and Business plan upgrades include access to all premium themes found here as well as all free themes found here
    Premium upgraded sites and Business upgraded sites are automatically accepted into the WordAds program.
    The Business upgrade includes:
    • Google analytics
    • Footer Credit Options
    • SEO Tools
    • The ability to install most plugins including woocommerce and the ability to install third party themes.
    If and when you upgrade from Personal to Premium or from Premium to Business you pay the difference between the two plans. If you have a site with a custom domain and then upgrade to a plan, you’ll receive an automatic discount for the domain, but you will need to buy the plan using the same username account that already owns the domain.
    You can also downgrade to a cheaper plan, but that requires staff assistance. Also note that if you downgrade outside the refund period of a plan, we might not be able to give a refund anymore for the difference in cost, so downgrading is best done when a plan is about to renew.
    How domain mapping works
    Registering an underlying URL first is required for domain mapping. That underlying URL does not have to match the domain URL when you are domain mapping. What domain mapping does is providing a seamless redirect to the very same content under the new domain URL when a person clicks the old URL to the original content. It can take up to 72 hours for domain propagation to take place throughout the internet but it doesn’t usually take that long.

    There are 3 ways to add a custom domain to your blog. Please note that an active plan is required to add a custom domain to your site. does not accept domain transfers but mapping an existing domain is possible. The domain or mapping of any existing domain URL is included in the pricing for a personal upgrade, a premium and a business upgrade. The WordPress.COM upgrade for mapping a domain must be renewed annually. does not provide an email service for blogs on their sub domains or on custom domains. Please see these support docs

    Before you upgrade
    Make sure you read the comparison very closely do you know exactly what the restrictions and limitations on WordPress.COM blogging are:

    Also read Important Notes Before Upgrading

    How to upgrade
    You must be logged in as Admin under the exact same username account that registered the blog to access the blog’s dashboard, select a plan and purchase upgrades at > Dashboard> Store > My Upgrades

    Your billing history will be at Dashboard > Store > Billing History

    Your only options for payment are found here Payment Methods

    Refunds and cancelling upgrades
    Refunds are time limited. There are no prorated refunds.
    • provides a 30-day refund from date of purchase on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
    • The refund period for Domain Registrations and Renewals is 48 hours.
    • It takes from 1 – 2 weeks or 7 – 10 business days for the refund to be received after canceling an upgrade and requesting one.
    You have to be logged in as Admin under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. Canceling and refunding purchases

    If you have any unanswered questions type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.



    Is there any way to move it from them hosting it to having WordPress host it without any down time and still have previous links work?



    Hi @aariklong, since you had your own WordPress site before, the links *should* continue to work if you didn’t go too wild with your permalink structure.

    You would want to export and import your posts, then we can help you test them to be sure the old links will work. Then you’d want to configure the theme as you’d like, etc. And when everything is ready you can point the domain here. You would not have any downtime that way.

    The only caveat would be if your site is getting a lot of new comments all the time, you may need to export and import those carefully as a few could end up on the old site during DNS propagation.

    Do you want to go ahead and try importing?






    OK. This article has a how-to:

    I recommend removing any spam/unmoderated spam comments, then creating your export file. Then import it here. From there it’s worth checking to be sure all of the images pulled through before proceeding. Let us know when you’re at that point.

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