Mapping domain to blog: This domain has already been mapped to a WordPress.com b
So I have already contacted support (over 24 hours ago!) because I can’t map my domain to the blog. Getting this error: “This domain has already been mapped to a WordPress.com blog.”
This is my only wordpress.com account, so not sure why this would even be an issue, but would love to have someone actually respond so we can get the site live.
The blog I need help with is digitalmarketingdirectiondotcom.wordpress.com.
http://digitalmarketingdirection.com/ – is alive and well and mapped
Primary Blog is Set
digitalmarketingdirection.com is set as the primary domain for digitalmarketingdirection.wordpress.com and will appear in the address bar when you visit the site.
http://digitalmarketingdirectiondotcom.wordpress.com/ – is alive and well but not mapped –
Which one did you want to map to?
You can move the mapping and upgrades to a different blog if you want, or you can move the content from the not mapped blog to the mapped one if you want
When I view “My Blogs” it is only showing me the one blog the dotcom.wordpress.com. If these two domains are mapped to two different places, I have no way to access the one the digitalmarketingdirection.com is going to.
I have set digitalmarketingdirection.com as the domain in my account for the dotcom.wordpress.com version, but when you type that into a url bar it takes you to a nowhere page instead of the homepage of the actual blog.
The way we got to this situation was just by me, filling in the basic fields required to create a wordpress.com blog. I did nothing strange. I don’t know why the domain is pointing to a different place than the actual blog you gave me or why I can’t access that blog property.
Here is the log-in for the Dashboard of the mapped domain digitalmarketingdirection.com
When I log in there it just takes me to the dotcom.wordpress.com property. And when I click “My Blogs” that is also the only blog I can access.
But digitalmarketingdirection.com is going someplace totally different. It is going to a wordpress.com property that hasn’t been set-up. It needs to go to the dotcom.wordpress.com property. The one that is set-up and has content. The one I have access to through my dmdwp account.
you are using shorthand that is really confusing to me
digitalmarketingdirection.wordpress.com is the base mapped blog for digitalmarketingdirection.com/ – for a mapped domain name you always work in the base blog – you will never see digitalmarketingdirection.com in the working dashboard – that is the way domain mapping works
digitalmarketingdirection.com is not set up the way you want because digitalmarketingdirection.wordpress.com has not been configured
As I said above – you can transfer the content (set up) or you can transfer the Upgrades – so things match up
Me? I would transfer the content & Upgrade to digitalmarketingdirection.wordpress.com which has the domain mapping upgrade on it – and I like the base cleaner wordpress.com name
I have also flagged this for the staff, it looks like you might be able to get a refund on some duplicated items, judging from you having some customize upgrades on both blogs
the staff can also move any upgrades if you don’t want to try that yourself
Ok. Thank you for trying, but you are not helping. If you don’t know enough about domains and accounts to know what a property is, you can’t help me fix this. I need a real support person or WP.com expert ASAP.
digitalmarketingdirection.wordpress.com was an accident account created by the client to learn about WordPress.com. We need the domain UNMAPPED FROM THAT ACCOUNT so we can map it to the correct account, digitalmarketingdirectiondotcom.wordpress.com.
We are ABSOLUTELY not transferring everything over to the mapped account. That would basically mean completely recreating the site from scratch, since you can’t do hardly anything on this platform but drop in content and set the homepage.
We build this stuff from scratch everyday. Its not that I don’t understand WordPress or this Platform. Its that that platform isn’t giving me the option to do what I need to do as an advanced user.
*/**/////*** my response to your insults are redacted
Then just transfer the domain mapping upgrade to digitalmarketingdirectiondotcom.wordpress.com that is one of the options I gave you above
PS – the
I need a real support person or WP.com expert ASAP.
Will give you the same options I gave you above – the difference is they can move the upgrade if you don’t understand how to transfer an upgrade –
We have the domain mapping upgrade on both accounts, but once a domain is mapped to one account, as a user, you can’t unmap as far as we can tell. And once it is mapped to on account, obviously, you can’t map it to two places.
I I had no intention to be insulting. If it were simple, we would have done it already. I have an entire team of coders at my disposal. And we already have two tickets in to support about this which they haven’t felt the need to respond to for over 24 hours. This is my only other option. I am dealing with a client whose project is now 48 hours overdue for a major deadline. I am just trying to do whatever I can to get this resolved for them.
You will need to work in both blogs Dashboard
Dashboard >> Store >> My Upgrades of both blogs for the instructions below – note – you must be logged in as the EXACT account that owns the upgrades you will be working with
Cancel any domain mapping upgrade if it is present
Transfer the domain mapping for digitalmarketingdirection.com to digitalmarketingdirectiondotcom.wordpress.com
The transfer is fairly straight forward
That should give you digitalmarketingdirection.com mapped to digitalmarketingdirectiondotcom.wordpress.com
the reply took so long but I needed to verify in my blogs that the buttons you need are there –
if the above does not work you will need to wait for the staff – they are on a company wide meetup plotting how to rule the world or something like that – but they do check the forum here, however they are a bit backed up
It looks like you transferred the domain mapping to the proper blog
You be welcome for the help
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