Main Menu After Logging In Does Not Work
A while ago, I had the same problem, but no one could actually help me. I could not find the old thread any more, so I had to start this one. I am sorry if there be any other thread dealing with the problem. I have searched for threads but could not find any that match my exact problem.
My problem consists in the following. After logging in, all I get to see is this:
Regardless of which section I select (…/!#/post, …/!#/reader, …/!#/notifications, et cetera), nothing will be shown. The only difference will be in the address line according to the respective section of the menu.
I use the latest version of Firefox.
I have already tried running Firefox without any add-ons and then re-enabling them one at a time. This did not help. Adblock Plus does not cause the problem, either.
The menu used to work fine before Firefox 14, if I remember correctly. It also used to work with Opera, until I updated it to the latest version. Now I encounter the same problem there.
I have no idea what I could do.
Thank you very much for your time,
The blog I need help with is ichbindaswortistich.wordpress.com.
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I’m posting the troubleshooting steps we always ask bloggers to do below.
If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.
Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html
If you are running one of the browsers and versions listed at http://browsehappy.com please do these four things:
1. Try clearing your browser’s cache:
2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/
3. Try with all browser extensions or add-ons temporarily disabled.
4. Try enabling HTTPS: http://en.support.wordpress.com/https/
If it’s still happening, let us know which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com and also post any error reports you get.
Thanks for the screenshot. Are you located in Germany, by chance?
Yes, I am indeed located in Germany. I suppose you gathered this from my username.
Yes, that was what tipped me off!
I will relay the issue you’re having to our internal team.
Thank you so much for your patience!
Thank you very much!
I just came back around to check on this. I logged in as you and I was able to successfully click the various tabs. I hope this has resolved for you?
Thank you for your response. Unfortunately, it still does not work for me. I suppose that it has to do with the settings of my computer, but I do not know what, exactly, may cause this issue. A few months ago, the menu worked perfectly.
I checked using Firefox 18 – have you upgraded to the latest version?
Yes, I always use the latest version.
Since nothing seemed to help, I took the most radical step and reset my computer: and lo and behold, I can access my account and the menu properly again. I hope that reloading my secured data will not cause the same problem to occur once more. I am going to report this in this thread, anyway.
Thank you for letting us know what worked for you!
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