Lost images

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  • #3706391

    Hello !
    Since the last WordPress update, some images have disappeared from my posts and I am unable to display them in them again. These images are clearly visible in my library. Another clarification, these are personal images …
    What should I do ?
    thank you in advance

    The blog I need help with is www.american-cinema.com.

    #3706567

    csonnek
    Staff

    It looks like your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers.

    You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

    The WordPress.org forums are a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forum/how-to-and-troubleshooting

    If you’re using the Jetpack Image CDN feature, please contact Jetpack Support about this via https://jetpack.com/contact-support/?rel=support if you have a paid plan, or https://wordpress.org/support/plugin/jetpack/ if you do not.

    Thanks!

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