login to cpanel

suffragefirst · Member · Feb 12, 2020 at 4:00 pm
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Every time I try to log into the cpanel it does not take my username and password, even though they work to enter my site. What am I doing wrong?
I am trying to get my Jetpack back after it disappeared two months ago. I cannot get into a file through FTP to delete the old file. Help!
staff-doublebassd · Staff · Feb 12, 2020 at 4:22 pm
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Hi there,

What is the address of the site you are referring to?

Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:

https://wordpress.org/support/forums/
babitadoulat654 · Member · Mar 6, 2020 at 2:36 pm
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how to access cpanel of my site
https://makeyourinspire.com/
staff-doublebassd · Staff · Mar 6, 2020 at 5:56 pm
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Hi @babitadoulat654,

The cpanel is not accessible on sites hosted on WordPress.com. What exactly are you trying to get to that requires cpanel access?
reneeruchotzke · Member · Mar 29, 2020 at 8:19 pm
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I was looking for cpanel because I was trying to figure out how to set up listserv email addresses to use with WP Mailing Group. I set up Zoho email accounts that have our domain name.

We are hosted by WordPress.

I’ve spent several hours trying to get this working.

Some dude in a YouTube video just went to the web host’s cpanel, but it sounds like that is not possible. Help!
staff-doublebassd · Staff · Mar 29, 2020 at 9:36 pm
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@reneeruchotke,

The cpanel is not accessible on sites hosted on WordPress.com. You can only access the cPanel when your site is using the open source WordPress.org software and is self-hosted. For the difference between WordPress.com and WordPress.org, please visit:

WordPress.com vs. WordPress.org

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login to cpanel