login to cpanel

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  • #3435105

    Every time I try to log into the cpanel it does not take my username and password, even though they work to enter my site. What am I doing wrong?
    I am trying to get my Jetpack back after it disappeared two months ago. I cannot get into a file through FTP to delete the old file. Help!


    Hi there,

    What is the address of the site you are referring to?

    Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:



    how to access cpanel of my site


    Hi @babitadoulat654,

    The cpanel is not accessible on sites hosted on WordPress.com. What exactly are you trying to get to that requires cpanel access?


    I was looking for cpanel because I was trying to figure out how to set up listserv email addresses to use with WP Mailing Group. I set up Zoho email accounts that have our domain name.

    We are hosted by WordPress.

    I’ve spent several hours trying to get this working.

    Some dude in a YouTube video just went to the web host’s cpanel, but it sounds like that is not possible. Help!



    The cpanel is not accessible on sites hosted on WordPress.com. You can only access the cPanel when your site is using the open source WordPress.org software and is self-hosted. For the difference between WordPress.com and WordPress.org, please visit:


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