Live chat support in business plan

en WordPress.com Forums Live chat support in business plan

• 

  fitzrovianews · Member · Mar 5, 2021 at 10:34 am

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  I am having multiple problems since I upgraded from a “personal plan” to a “business plan”. Using the email support is slow with responses taking 24 hours, and my questions are getting misunderstood. Live chat is supposed to be included but it is not offered – or I am not seeing it. Any help appreciated.

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Mar 5, 2021 at 10:54 am

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  Chat is currently available 24 hours a day from Monday to Friday for customers with an annual Premium, Business, or eCommerce plan.
  How to Access Live Chat Support, https://wordpress.com/support/live-chat/#how-to-access-live-chat-support

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  fitzrovianews · Member · Mar 5, 2021 at 10:54 am

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  Please disregard the above. I have found the chat support – logged in with wrong admin a/c.

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