live chat

  • dwakabayashi18 · Member ·

    live chat

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-dragon · Staff ·

    Hey there,

    You can access Live Chat by visiting the Help Center in the upper right-hand corner and selecting Still need help? > Live chat. The live chat option is available on supported plans, learn more here:

    WP
    Contact WordPress.com Support » Live Chat Support
    in WordPress.com Support
    3 min read
    Our live chat support, included in eligible plans, connects you with our Happiness Engineers to help you with any aspect of WordPress.com. This guide will show you how to reach live chat and make the most of your support experience. How to Access Live Chat Support To contact WordPress.com support via live chat, take the following steps: Visit your website’s dashboard. Click the qu

    Hope this helps!

  • tonigw54 · Member ·

    I had a monthly business plan before the “Happy Engineers” took off, but now it is not available for Business monthly plans? There is absolutely no contact information or help other than the button on the right who cannot answer a human properly. The least is to connect with me on a Live Chat so I can get a decent answer. Please, “Happy Engineer.”

  • staff-xantium · Staff ·

    Hello there @tonigw54 !

    Thank you for reaching out. :)

    Okay, to make sure, I understand – you will like to get a monthly Business plan, instead of a yearly Premium plan, on the site, teamwakabayashi.wordpress.com ?

    I can set this up for you, so that you can renew it for one month on your end, once you confirm.

    Had you planned on using a custom domain name with the site, also?

    Looking forward to hearing back from you!

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