Link to recover password is lost
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I have lost my password, and when I click the Lost your password link it returns “Page not found” – so I can’t reset my password. I have no idea what happened nor what to do to recover a link to that page.
The blog I need help with is: (visible only to logged in users)
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WordPress.COM password recovery will not work for a WordPress.ORG site.
That site is not on wordpress.COM servers and our support docs do NOT apply to it. This is wordpress.COM support. We do not provide support for local installs of wordpress.ORG software, or for wordpress.ORG software installs on paid hosting, linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
wordpress.org support
The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support.Jetpack support
Some Jetpack solutions are here http://jetpack.com/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpack
However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service -
Hi joakimgundel,
As timethief mentioned, kristybakano.com is a is a self hosted WordPress.org site rather than a WordPress.com site. The site is connected to your account here with the Jetpack plugin.
If you are unable to login to the site directly, please contact your hosting provider (one.com) for help. They should be able to give you some advice about the next steps.
Please let me know if anything is unclear.
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