Kindly help recover my website

milesonheels · Member · Mar 29, 2018 at 5:51 pm
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Please recover my website asap

The blog I need help with is: (visible only to logged in users)
timethief · Member · Mar 29, 2018 at 5:55 pm
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What is the URL of the site you refer to please?
milesonheels · Member · Mar 29, 2018 at 5:58 pm
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milesonheels.com
timethief · Member · Mar 29, 2018 at 5:58 pm
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When a domain expires, it then goes through a process that can take several months to complete described at https://en.support.wordpress.com/domains/domain-expiration/.

If you are in the grace period you will not have to agree to pay a redemption fee set by the domain name registrar that wordpress.COM staff cannot waive.

Otherwise, if you want Staff to try to recover the domain for you then you will have to agree to pay the redemption fee.

If you’re logged into the account that is associated with your expired domain, they will look up its status and get in touch with details.

If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into the associated account, and provide the domain URL here.

Note: I have also typed modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
milesonheels · Member · Mar 29, 2018 at 6:22 pm
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Hi Kindly suggest what i should do now as i need the website asap.
milesonheels · Member · Mar 29, 2018 at 6:24 pm
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modlock
milesonheels · Member · Mar 29, 2018 at 6:25 pm
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modlook
staff-zinnia · Staff · Mar 29, 2018 at 8:50 pm
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Hi –

I’ll be happy to help get this sorted.

I can see milesonheels.com is active on your WordPress.com account but that you issue a chargeback when the renewal processed on March 5th.

When you sign in to your account there should be an option to pay that chargeback fee. Once you do, things should be cleared up.
milesonheels · Member · Mar 30, 2018 at 5:16 am
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modlook
Worpress.com isnt letting me configure server. Please set dns server as mentioned below:
ns2.md-in-56.webhostbox.net
ns1.md-in-56.webhostbox.net
staff-zinnia · Staff · Mar 30, 2018 at 1:29 pm
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Hi –

We aren’t able to make changes until that chargeback fee is paid. Let me know if you need help with that.

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