just signed up today, can’t access my purchased site

en WordPress.com Forums just signed up today, can’t access my purchased site

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  mdf528 · Member · Jun 10, 2021 at 11:35 pm

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  I’m not sure what happened, I was following all of the steps to sign up, and it’s almost like my email address became dissociated from my actual website. I can’t seem to access it through my dashboard anymore, it says that I do not have any wordpress sites. I have no idea what to do, and am so frustrated.

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  staartmees · Member · Jun 11, 2021 at 4:12 am

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  What is the URL of your site?

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  kokkieh · Staff · Jun 11, 2021 at 6:00 am

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  Hi there,

  The WordPress.com account you used to post this forum thread was only created yesterday, and doesn’t own any sites with us. So your site is either under a different username account, or it’s hosted at a completely different provider.

  If you tell us the URL, we can help you figure that out and point you to the right place to get help.

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