just signed up today, can’t access my purchased site

  • Author
    Posts
  • #3691619

    mdf528
    Member

    I’m not sure what happened, I was following all of the steps to sign up, and it’s almost like my email address became dissociated from my actual website. I can’t seem to access it through my dashboard anymore, it says that I do not have any wordpress sites. I have no idea what to do, and am so frustrated.

    #3691669

    staartmees
    Member

    What is the URL of your site?

    #3691693

    kokkieh
    Staff

    Hi there,

    The WordPress.com account you used to post this forum thread was only created yesterday, and doesn’t own any sites with us. So your site is either under a different username account, or it’s hosted at a completely different provider.

    If you tell us the URL, we can help you figure that out and point you to the right place to get help.

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