Jetpack Stats tells me ‘You are not a member of this site’

  • norbertpreining · Member ·

    I manage a few domains, and after upgrade to WordPress 5.5.1 (and Jetpack 8.9) one of them (www.preining.info/blog) tells me in the JetPack SiteStats page that I am not a member of this site, which is not correct.

    I reinstalled 5.5.1, without any changes.

    Thanks for any suggestion.

    Norbert

  • kokkieh · Staff ·

    Hi Norbert,

    Did you have that site connected to a different WordPress.com account at any point? Our system shows a different username as the owner of the Jetpack connection, even though you currently appear to be the only user on the site on our end.

    Please try disconnecting and reconnecting Jetpack. Let me know if that doesn’t help.

    Jetpack

  • norbertpreining · Member ·

    Hi

    thanks for your comment. I faintly remember that long time ago there were two accounts (one from the time I hosed at your side), but that should have been gone since many years.

    Anyway, disconnecting and reconnecting worked like a charm! Thanks a lot

    Norbert

  • kokkieh · Staff ·

    Thanks for letting me know :)

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