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iTheme2 Blog Background not showing

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• Oct 20, 2015 at 4:19 am #2485376
  
  kyzach
  

  Member

  for some reason when I add a Background to my iTheme2 blog, it shows in widget edit, but when I save and publish it does not show, any help?

  The blog I need help with is snowninjascpa.wordpress.com.

  Oct 22, 2015 at 12:23 am #2485539
  
  thesacredpath
  

  Staff

  Hi there, I added a background in your site at Appearance > Customize > Background Image and it showed up, although I did not save it.

  Can you try adding the background image again, and perhaps leave it set so that we can take a look?

  Oct 22, 2015 at 2:15 am #2485540
  
  kyzach
  

  Member

  I have added the preferred background that I wanted, here is a screenshot of it while in the customization and saved

  http://prntscr.com/8tx0tz

  Then after I press x after it is saved, it looks like this.

  http://prntscr.com/8tx11v

  So yeah, after I save it and leave the widgets area it does not show up.

  Oct 22, 2015 at 3:29 am #2485541
  
  thesacredpath
  

  Staff

  Hi there, I went into your customizer and exited the Try before you buy on Custom Design and then applied your image and it has worked. You should now be able to go back into the Try before you buy feature and it should keep the image. I’ll pass this on to our developers.

  Let us know if you have additional questions or problems.

  Oct 22, 2015 at 4:20 am #2485542
  
  kyzach
  

  Member

  Thanks thesacredpath, this fixed the problem.

  Oct 22, 2015 at 6:46 pm #2485547
  
  thesacredpath
  

  Staff

  Hooray and you are welcome.

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