iTheme2 Blog Background not showing

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  • #2485376

    kyzach
    Member

    for some reason when I add a Background to my iTheme2 blog, it shows in widget edit, but when I save and publish it does not show, any help?

    The blog I need help with is snowninjascpa.wordpress.com.

    #2485539

    Hi there, I added a background in your site at Appearance > Customize > Background Image and it showed up, although I did not save it.

    Can you try adding the background image again, and perhaps leave it set so that we can take a look?

    #2485540

    kyzach
    Member

    I have added the preferred background that I wanted, here is a screenshot of it while in the customization and saved

    http://prntscr.com/8tx0tz

    Then after I press x after it is saved, it looks like this.

    http://prntscr.com/8tx11v

    So yeah, after I save it and leave the widgets area it does not show up.

    #2485541

    Hi there, I went into your customizer and exited the Try before you buy on Custom Design and then applied your image and it has worked. You should now be able to go back into the Try before you buy feature and it should keep the image. I’ll pass this on to our developers.

    Let us know if you have additional questions or problems.

    #2485542

    kyzach
    Member

    Thanks thesacredpath, this fixed the problem.

    #2485547

    Hooray and you are welcome.

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