impossible d’accéder à mon site

mvclancy13 · Member · Oct 21, 2022 at 10:24 am
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je viens de changer de nom de domaine et je ne peux plus accéder au contenu de mon site pour le modifier
ancien nom de domaine psyvaucluse.fr
Nouveau nom de domaine http://www.psyavignon.pro

Correct account: Unknown

The blog I need help with is: (visible only to logged in users)
mvclancy13 · Member · Oct 21, 2022 at 10:24 am
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je viens d’essayer de changer pour un nouveau nom de domaine et je ne peux plus du tout accéder à aucun interface

WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown
supernovia · Staff · Oct 21, 2022 at 7:36 pm
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Hey there, can you share what’s happening when you try? If you’re getting a screen that’s all white, it could be something with your browser. I’d recommend confirming by testing a different browser (eg: Firefox if you’re currently using Chrome, etc.)

If it works fine in another browser, yours likely just needs its cache cleared:
https://wordpress.com/support/browser-issues/#clearing-your-browser-cache

On the other hand, if you have the same issue in more than one browser, could you share the error you get or the issue you’re running into?
supernovia · Staff · Oct 21, 2022 at 7:37 pm
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Oh and I failed to mention that if you need to change the address for adombeaute.wordpress.com, here’s how to go about it:
https://wordpress.com/support/changing-site-address/
supernovia · Staff · Oct 21, 2022 at 7:48 pm
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Hi! Your site isn’t hosted here and we have a different process for changing the site address. But your host can likely help you with one of these options that will work with your copy of WordPress:
https://wordpress.org/support/article/changing-the-site-url/

Then if you need more help with the free WordPress code, you’ll want to use these forums:
https://wordpress.org/support/forums/

Here’s the difference between the free WordPress software and our managed hosting services:
https://get.wp.com

Basically we provide SSL hosting, maintenance, security, spam filtering, etc. Our paid plans get direct support, and we have this community forum for those who use our free tier hosting. Let us know if you have any questions for us. Cheers!
supernovia · Staff · Oct 21, 2022 at 7:48 pm
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Also, I found you had created two threads. I have merged them together here.
mvclancy13 · Member · Oct 24, 2022 at 1:08 pm
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Thank you very much supernovia :-)

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