Import from Tumblr Does not Work

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  • #3453291

    When I try to import from my tumbler blog I get the error that I have to remove custom domain. I went ahead and did that. I removed the WP app from tumbler and logged out but still say the same thing that I cannot import the blog.

    The blog I need help with is vizundeground.com.

    #3453299

    I have also tried 2 browsers and chrome incognito mode.

    #3453569

    kokkieh
    Staff

    Hi there,

    If you’re getting the custom domain error even after switching off the domain on Tumblr’s end, disconnect in the importer, go to the Apps section in Tumblr settings and remove WordPress there: https://www.tumblr.com/settings/apps

    Then restart the import.

    #3453672

    Thanks, I have done these steps multiple time and have tried incognito windows and various browsers all with no luck. I run through this fresh one more time but not feeling good that it will make a difference.

    #3453696

    Let us know how it goes.
    Also, remember that with your plan you can access live chat support directly from https://wordpress.com/help/contact.
    It’s a faster way of getting help :)

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