I'm getting this message: 'ERROR: This is not a valid feed.'

  • thelisteningtour · Member ·

    I got the first episode of my podcast up and running on iTunes using this url: https://thelisteningtour.net/feed/podcast
    Then I posted the second episode on the evening of 1/28/17, and, at the same time, realized I had to fix the placement of my first podcast. I did that. Now all the publishing settings for both podcasts are identical (save their separate titles and tags, etc.). BUT… Only episode 2 is showing up on iTunes now (you can see here https://itunes.apple.com/us/podcast/the-listening-tour/id1199103483). I went to iTunes connect to try to refresh the page manually, but it now gives this error message: ‘
    Can’t parse your feed. Invalid XML: Error on line 121: The element type ‘meta’ must be terminated by the matching end-tag ‘</meta>’ and shows the last refresh on iTunes happened on 1/29/17 around 7am. After looking at an Apple help post on the same topic, I checked my feed URL (https://thelisteningtour.net/feed/podcast) and am now getting this Error message: ‘ERROR: This is not a valid feed.’ According to the Apple help guy, that is now what Apple is seeing which is why I’m getting an error from them. He says it’s a WordPress problem and I need to ask for help here. So, Help? Please?
    As of now Episode 2 is still showing just fine. Help, help, help.
    Thanks,
    Phoebe Z.

    The blog I need help with is: (visible only to logged in users)

  • timethief · Member ·

    thelisteningtour.net is hosted by GoDaddy.com , not by wordpress.COM.
    IP Address: 45.40.155.175
    Name Servers:
    ns42.domaincontrol.com
    ns41.domaincontrol.com

    That site is not on our servers. You are posting to the wrong support forum.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, support docs and support forums, and many people get confused about the two.

    The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    WordPress.org support docs are at https://codex.wordpress.org/Main_Page
    See also https://apps.wordpress.org/support/ for app support.

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