en WordPress.com Forums › Support I was supposed to have cancelled this account because the domain doesn’t exist anymore Author Posts Apr 28, 2021 at 4:58 pm #3671102 coalitionnsfMember I have another account with another provider and my webmaster tells me they deactivated this account…obviously not. Can I get credited? Apr 28, 2021 at 5:02 pm #3671105 macmanxStaff We have absolutely no history of domains, sites, purchases, transactions, or billing activity of any kind under the account you’re currently logged into. What is the domain name you’re referring to? Apr 28, 2021 at 5:26 pm #3671122 coalitionnsfMember i don’t know butg I got a bill for 300$ for http://www.nutritionnistessansfrontieres.org Apr 28, 2021 at 5:33 pm #3671126 macmanxStaff That is a Business Plan, and both the plan and site belong to a different WordPress.com account here, not the one you’re currently logged in to. If you do not recall the password for the correct account, we have some options for you at https://wordpress.com/support/account-recovery/ Once logged in to the correct account, you can cancel and refund this from https://wordpress.com/me/purchases If you still cannot log in to the correct account, please enter the charge details at https://wpchrg.wordpress.com/ and we should be able to help you with this. If the charge is located using the above site, but you are not presented further options, please contact us via billingsupport (at) wordpress (dot) com May 4, 2021 at 4:56 pm #3673728 coalitionnsfMember I have entered the charge details, please go on with cancelling the wordpress account please. May 4, 2021 at 6:03 pm #3673760 macmanxStaff Please follow the steps above and our Billing Support team will assist you. This is not something we can handle over the public forums. Author Posts You must be logged in to reply to this topic.