• WordPress.com
  • Forums
  • Plans & Pricing
  • Log In
  • Get Started
  • WordPress Hosting
  • Domain Names
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • Enterprise
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
  • WordPress.com Support
  • News
  • Website Building Tips
  • Business Name Generator
  • Logo Maker
  • Popular Topics
  • Daily Webinars
  • Learn WordPress
Get Started
  • Sign Up
  • Log In
About
  • Plans & Pricing
Products
  • WordPress Hosting
  • Domain Names
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • Enterprise
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • WordPress.com Support
  • News
  • Website Building Tips
  • Business Name Generator
  • Logo Maker
  • Popular Topics
  • Daily Webinars
  • Learn WordPress
en WordPress.com Forums I no longer have access to the email associated with my blog.

I no longer have access to the email associated with my blog.

  • jnash051017 · Member · Jan 25, 2018 at 6:45 pm
    • Copy link Copy link
    • Add topic to favorites Add topic to favorites

    I feel like this isn’t such an uncommon thing. The email account associated with my blog was deleted. I don’t have the password so I can’t do a password reset. I am essentially locked out. Please contact me and let me know what to do? I am getting sent in circles by the ‘customer service’ algorithm.

  • mommyhive · Member · Jan 25, 2018 at 6:56 pm
    • Copy link Copy link

    Hi there,

    No Worries! Please provide your site URL.

    and please fill in the account recovery form provided in the link below to address the issue
    https://en.support.wordpress.com/account-recovery/#account-recovery-form

    Thank you.

  • gemmacevans · Member · Jan 26, 2018 at 9:12 am
    • Copy link Copy link

    Hi jnash051017,

    I noticed you mentioned a ‘Justin Philip Nash’ account in your other thread. Can you confirm the username of the account you are unable to access?

  • jnash051017 · Member · Jan 27, 2018 at 5:21 am
    • Copy link Copy link

    https://justinphilipnash.wordpress.com/author/pianoronin/

    The user name is pianoronin

    I believe it is conncected to an email at inbox.com which no longer exists.

    This is my website. I used it between 2011 2014 mostly but I havent logged into it in a long time.

  • gemmacevans · Member · Jan 28, 2018 at 9:07 am
    • Copy link Copy link

    Hi jnash051017,

    Thanks for confirming. If the account email address is no longer active, we’ll need you to provide proof of ownership using the Account Recovery form @iamrishaan linked to:

    Recover Your Account

    Without access to the email address, a transaction ID is your best bet. If you are able to find that information, please don’t post it here as these forums are a public place. You can submit it to us using the Account Recovery form.

    Come back to me if you have any questions.

  • The topic ‘I no longer have access to the email associated with my blog.’ is closed to new replies.

Tags

  • Account Recovery
  • wpcomhelp

About this topic

  • In: Support
  • 3 participants
  • 4 replies
  • Last activity 7 years
  • Latest reply from jnash051017
Advertisment

WordPress.com

WordPress.com WordPress.com Logo

Products

  • WordPress Hosting
  • Domain Names
  • Website Builder
  • Create a Blog
  • Professional Email
  • P2: WordPress for Teams
  • Website Design Services
  • Enterprise Solutions

Features

  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps

Resources

  • WordPress.com Support
  • WordPress Forums
  • WordPress News
  • Website Building Tips
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
  • Daily Webinars
  • Learn WordPress
  • Developer Resources

Company

  • About
  • Partners
  • Press
  • Terms of Service
  • Privacy Policy
  • Do Not Sell or Share My Personal Information
  • Privacy Notice for California Users

Language

Mobile Apps

  • Download on the App Store
  • Get it on Google Play

Social Media

  • WordPress.com on Twitter Twitter Icon
  • WordPress.com on Facebook Facebook Icon
  • WordPress.com on Instagram Instagram Icon
  • WordPress.com on YouTube Youtube Icon
An Automattic thingamajig
Work With Us
    • WordPress.com Forums
    • Sign up
    • Log in
    • Copy shortlink
    • Report this content
    • Manage subscriptions