I need help clearing my cache

staceyoertel · Member · Jul 24, 2017 at 9:03 am
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Hi there,

I am hoping someone can help me. Something has gone wrong with my site http://www.stylishpaws.co.za
I ‘googled’ what it could be and it seems I need to clear out my cache file but I cannot even log into my site to get there… Please can someone help me….

The blog I need help with is: (visible only to logged in users)
kokkieh · Staff · Jul 24, 2017 at 2:11 pm
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Hi there,

http://stylishpaws.co.za/ is a self-hosted WordPress site, not a WordPress.com site, so we have no way of helping you with this.

You’ll most likely need your hosting provider’s help to clear the site cache if you’re unable to log in, but you can also ask the users in the self-hosted WordPress forums for advice:

https://wordpress.org/support/
embohwisata · Member · Jul 24, 2017 at 2:23 pm
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Hello,

Is the domain hosted by WordPress having unlimited banwicth?
What is its maximum capability?
If you get a large amount of traffic, does it still perform well?
Where is our domain host?
I want to upgrade a free domain to a business package, without using external hosting.
thesocialactor · Member · Jul 24, 2017 at 2:26 pm
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Hey staceyoertel,
For your better understanding of the two types of WordPress platforms, (dot)com & (dot)org, please visit this link:

WordPress.com vs. WordPress.org

Regards,
RV
kokkieh · Staff · Jul 24, 2017 at 2:33 pm
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@embohwisata

Please don’t hijack unrelated threads started by other users. You can start your own thread at https://en.forums.wordpress.com/?new=1, and we’ll help you there.
justjennifer · Member · Jul 24, 2017 at 2:34 pm
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@embohwisata – Hi there. When you post off-topic into someone else’s thread, everyone who is subscribed to that thread receives an email of it. As you would not want someone else posting off-topic into your forum thread, we ask that you refrain from doing so.

Staff and volunteers can better answer your question if you start your own thread either through the contact us link in your WordPressdotcom dashboard https://wordpress.com/help/contact or here: https://en.forums.wordpress.com/?new=1

Thanks.
justjennifer · Member · Jul 24, 2017 at 2:35 pm
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~~@kokkieh :)
embohwisata · Member · Jul 25, 2017 at 3:35 am
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Iam sorry, Sir.
I dont now, I newbie.

Sorry sorry Sir.
kokkieh · Staff · Jul 25, 2017 at 8:57 am
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No need to apologise :)

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