I cannot read or manage my subscriptions. WhY?

fausta68 · Member · Mar 28, 2011 at 9:22 pm
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I liked to read and manage my subscriptions but I can’t do it anymore. Plese can you tell me what can I do to have this possibility again. Thanks
Fausta

The blog I need help with is: (visible only to logged in users)
timethief · Member · Mar 28, 2011 at 10:03 pm
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Have you tried logging out, force clearing your browser cache and cookies and logging in again? Browser specific instructions are here >
http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

If that doesn’t work then please report this problem to Staff.

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fausta68 · Member · Mar 29, 2011 at 3:44 pm
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First of all I thank you for your qwick answer: I cleared browser cache and browser cookies but I haven’t resolved the problem. Is there something else I can do? Or can you see if there is something wrong….. Till a month ago there were all right….
Thanks
Fausta
wpgaurav · Member · Mar 29, 2011 at 3:51 pm
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Your subscriptions are now here: http://wordpress.com/#subs Make sure that Java is enabled in your browser.
justjennifer · Member · Mar 29, 2011 at 3:54 pm
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It seems that quite a number of people have been having problems with reading their Subscriptions lately. Please do as timethief suggests and contact Support directly http://en.support.wordpress.com/contact/
timethief · Member · Mar 29, 2011 at 3:56 pm
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@fausta68
Others have had this same problem recently when trying to view subscriptions on their stats pages. Dashboard > Blog Stats > General > Subscriptions
Click > “Active” for a list of subscribers to your blog.

Please confirm that your Flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not up to date then this is where to download and install the latest version of flash.

If those do not work for you then please contact Staff by using this link > http://en.support.wordpress.com/contact/
fausta68 · Member · Mar 29, 2011 at 4:15 pm
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Adobe flash is up to date, and I contact the staff. Java also is up to date but I can’t read my subscriptions anymore…
timethief · Member · Mar 29, 2011 at 4:38 pm
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Not to worry Staff will help you sort this. :)

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