I cannot access my website

info9f1473e8a6b · Member · May 21, 2024 at 4:04 pm
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I cannot access my website

Self-declared URL: Shineupservices.com
Jetpack: Unknown
WP.com: Unknown

The blog I need help with is: (visible only to logged in users)
jmills39 · Staff · May 27, 2024 at 2:52 pm
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Hello there,

I hope you’ve been able to regain access to your site. If not, I recommend contacting your hosting provider and reviewing this article about login issues.

Since your site is a WordPress.org site, this issue falls outside our regular scope of support. However, we can offer more direct assistance if you migrate your site to WordPress.com. We can help with conflict testing and disabling problematic plugins to resolve such issues. We are currently offering a free migration service, which you can request here.

For more information on the differences and advantages of WordPress.com vs WordPress.org, you can read this comparison. We have ways to simplify logins for WordPress sites.

If you have any questions or need further assistance, please let us know. We are here to help.

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