I bought this premium template but i don't want it
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I want to cancel this purchase and get refund.
The blog I need help with is: (visible only to logged in users)
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I do not see a wordpress.COM premium theme on this site https://studioeichner.wordpress.com/
What is the name of the premium theme and what is the exact URL starting with http:// of the wordpress.COM hosted site you refer to please?
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Thank you.
Refunds have time limits. WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.
Note: It takes 1 – 2 weeks for the refund to be received.
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
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Howdy!
I’ve processed this refund for you. It could take up to 7 business days to post back into your account.
Can I help you find the right theme for your site? Are you looking for a specifics feature? or design? Let me know if I can help in any other way :)
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