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en WordPress.com Forums I am unable to access my site or the admin

I am unable to access my site or the admin

  • aw454wtr · Member · Aug 20, 2024 at 8:13 am
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    I am getting this error message when trying to access the site and my admin login for the self hosted page

    ‘There has been a critical error on this website. Please check your site admin email inbox for instructions.’

    WP.com: Yes
    Jetpack: Yes
    Correct account: No

    The blog I need help with is: (visible only to logged in users)

  • carmochloe · Member · Aug 20, 2024 at 8:22 am
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    Since this is a self hosted WP website, I recommend reaching out to your hosting provider for advice on what’s causing this behavior. They should be able to look up logs on their server side and advice on how you can resolve.

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Tags

  • account
  • has-jetpack
  • Jetpack
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 1 month
  • Latest reply from aw454wtr
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