I am stuck at gravatar.

  • paulmarat0e3fe0333b · Member ·

    I am stuck at gravatar. It tells me to log in with my word press password then tells me it is wrong. I have spent the better part of a week trying to set up a webpage. I am ready to cancel my account with word press if I cannot get past this. Do I have to have a gravatar to use word press? Why is it not accepting my password? I am overwhelmed and aggravated. Please help me.

  • justjennifer · Member ·

    Hi there, you haven’t given us a link to the site you need help with, but this account is less than a day old and you mentioned you’ve been trying for a week to set up a webpage. Sounds like you are working on a site using the open source WordPress software.

    A Gravatar and WordPress.com account are the same thing so now that you’ve created a WordPress.com account, you should be able to log in to Gravatar directly at https://en.gravatar.com using your WordPress.com log in details.

    Hope that helps.

    In general, for help with a site using the open source WordPress software, you’ll want to head over to https://wordpress.org/support where they have more experience with the software you are using. If you don’t have a username on the ORG forums you can register one on the top of that page.

    Just to clarify, this support forum assists users of the WordPressdotcom platform. WordPressdotcom (where we are ) and WordPress are separate entities with different documentation and support forums. More information about the differences can be found here: https://en.support.wordpress.com/com-vs-org/

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