I am locked out of my account and CAPTCHA doesn’t work
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Please help me reset my password. I am locked out of my account and CAPTCHA has been keeping me on a steady loop for an hour straight. I need to get in now. Thank you.
Site: https://help.britecore.com.
WP.com: Unknown
Jetpack: Yes
Correct account: Yes -
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Hi there!
Please note that your site at help.britecore.com is not hosted by us at WordPress.com. We provide support for WordPress.com sites on this forum. Your site is using the WordPress.org software and is hosted elsewhere.
There are some differences between WordPress.com and WordPress.org. If you aren’t sure about them, please check the following page that explains it well: WordPress.com vs WordPress.org.
If you’re unable to log in to that site, please try contacting your hosting service provider as your site is hosted on their servers. The WordPress.org support forum may also be able to help you with guidance to gain access to the account. You can post on the WordPress.org support forum here: https://wordpress.org/support/forums
Regards
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