I am locked out of my account and CAPTCHA doesn’t work

en WordPress.com Forums I am locked out of my account and CAPTCHA doesn’t work

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  malihabalalac24b52b32b · Member · Aug 6, 2021 at 11:59 am

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  Please help me reset my password. I am locked out of my account and CAPTCHA has been keeping me on a steady loop for an hour straight. I need to get in now. Thank you.

  Site: https://help.britecore.com.
  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

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  malihabalalac24b52b32b · Member · Aug 6, 2021 at 12:06 pm

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  Still waiting for a response. This is time-sensitive. Thank you!

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  aisajib · Staff · Aug 8, 2021 at 8:32 am

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  Hi there!

  Please note that your site at help.britecore.com is not hosted by us at WordPress.com. We provide support for WordPress.com sites on this forum. Your site is using the WordPress.org software and is hosted elsewhere.

  There are some differences between WordPress.com and WordPress.org. If you aren’t sure about them, please check the following page that explains it well: WordPress.com vs WordPress.org.

  If you’re unable to log in to that site, please try contacting your hosting service provider as your site is hosted on their servers. The WordPress.org support forum may also be able to help you with guidance to gain access to the account. You can post on the WordPress.org support forum here: https://wordpress.org/support/forums

  Regards

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