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en WordPress.com Forums How do I talk to a human?

How do I talk to a human?

  • geekgirlmassagetherapygmailcom · Member · Nov 2, 2020 at 5:45 pm
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    I need to talk to a human at WordPress about my account

  • staartmees · Member · Nov 2, 2020 at 5:58 pm
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    WordPress.com doesn’t have phone support. If you have a paid Plan you are entitled to live chat and email support, otherwise you can get help in this public forum from real People.

  • geekgirlmassagetherapygmailcom · Member · Nov 2, 2020 at 6:01 pm
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    I do have a paid plan, but for whatever reason, my login isn’t working. I get emails regarding an expiring cc card, and then go to my account and can’t find any information.

  • staartmees · Member · Nov 2, 2020 at 6:13 pm
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    Let’s see if a Staff member can help you.

  • supernovia · Staff · Nov 2, 2020 at 9:55 pm
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    Hi there,

    I get emails regarding an expiring cc card, and then go to my account and can’t find any information.

    Can you log out, then log in using the address those emails are being sent to? My guess is you’ve got more than one account, since I don’t see upgrades on this one.

  • The topic ‘How do I talk to a human?’ is closed to new replies.

Tags

  • close account & stop being charged
  • other user
  • wpcomhelp

About this topic

  • In: Support
  • 3 participants
  • 4 replies
  • Last activity 4 years
  • Latest reply from geekgirlmassagetherapygmailcom

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