HELP! Site down completely inaccessible

en WordPress.com Forums HELP! Site down completely inaccessible

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  elephantthoughts2020 · Member · Apr 19, 2023 at 1:55 pm

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  i don’t know what to do!

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  geekinthegirl · Member · Apr 20, 2023 at 2:08 pm

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  Hi there!

  Thanks for getting in touch. Taking a look now, your site elephantthoughts.com is working with no trouble on my side, and is loading your site content.

  This is a good sign – if you’re still having trouble with this, you can try clearing your browser cache as a starting point, as the cache can store old information that prevents your site from loading correctly. There’s a bit more on how to do that right here: https://wordpress.com/support/browser-issues/#clearing-your-browser-cache

  Aside from that, it may be worth double checking with your domain provider (it looks like that’s GoDaddy), whether your nameservers are all correct and your domain is secure.

  Hope that helps to begin with. If you have any other questions, just let us know any time.

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