Help on Manage Purchases

  • matt23490 · Member ·

    Hi WooCommerce Support Teams,

    On the website it states the following.

    Phone Support

    We do not currently offer phone support, because many of the issues we discuss require frequent reference to web links and code. That is much easier to do using written forms of communication like live chat and email.

    Please can you let me know the email address to send my query to.

    I’d appreciate the help and want to email my issues over – Thank You.

  • kokkieh · Staff ·

    Hi there,

    You’ve posted in the support forums for the hosting provider, WordPress.com. For help with the WooCommerce plugin, please contact their support instead:

    If you’re using the free version of WooCommerce you can post in their support forum, here:

    https://wordpress.org/support/plugin/woocommerce/

    Or if you’re using a premium add-on downloaded from WooCommerce.com you can reach them here:

    Contact Us

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