HELP!!!!! MEchele in NY
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Is there anyone who can talk to on the phone? My brain hurts. I searched the support site upside down and backwards for an 800#. Please help…MEchele my cell [removed].
I am just getting started…The blog I need help with is: (visible only to logged in users)
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No phone support – this is a peer support forum with most of the help provided by your fellow bloggers – if there are problems we can’t help you with, we refer you to the staff
What problems specific are you having?
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There are getting started videos here: http://learn.wordpress.com/
Getting started guides here: http://en.support.wordpress.com/
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I am getting no where fast it seems. OK…I have a domain that I set up through wordpress already. And now I am trying to build the blog. I cant even get the first page done :( I want to be able to upload videos so I believe I need to have a paid site…not a complimentary one correct?
I’ve tried to watch a you tbe tutorial but that just got me ore confused. It said to make a domain from Gator. -
Be careful of videos – if they told you to get a domain from Gator you are not watching the correct videos – many videos are for WordPress.ORG installs, you are on WordPress.COM
For more on the difference: http://support.wordpress.com/com-vs-org/
Watching videos here is much safer and help keep you from getting confused
I want to be able to upload videos so I believe I need to have a paid site…not a complimentary one correct?
Maybe, Maybe Not
Several easy ways to get video on your site with no extra cost
You can get a free Vimeo or YouTube account and put the videos there and then embed them here – no extra charge – I have done both
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woo hoo…I am getting there!
Ok next…how do I change the main banner image on top of my blog?
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This is a link to the step by step learn WordPress.com blogging tutorial. which is the only one relevant to the blog you have http://learn.wordpress.com
This is a link to the support documentation which is found also on the bottom of your Admin page http://support.wordpress.com
custom header image search results http://en.support.wordpress.com/themes/custom-header-image/ -
And look how much money we have already saved you!! :)
Nice of you to have the same theme that I use for the header
Dashboard >> Appearance >> Header >>
You need a 940 x 198 px picture – do the editing on your PC so that no scaling is required, the scaling can reduce the quality of the image – also don’t put some 4 MB image up there – get it down around 100k max – that is to keep the load time fast for your visitors
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Great minds think a ike ( we have same theme! ironic or WHAT?)… OK, I will try to upload a pic under the guidelines you have stated…yet another learning curve for me. Ugh..
Thank you! I will visit the links you sent! Keep you posted. -
You be welcome & good luck
One suggestion for the help forum – use a good title for any questions, everyone by definition (except the spammers) that post here are looking for some sort of help with their blog – a good title helps us to know what help is needed, some of us do better at one type of question or another,
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@mechelemcgready
Hi again,
Here’s a link to my post on How to Get Better, Faster Support at WordPress.com -
ok will do, I will be more cognizant of the title for my questions in an effort to help others who may be having the same questions as I .
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@@mechelemcgready
Another point to take note of is the tutorials you find online are for WordPress.ORG software and not for WordPress.com free hosted blogs. Read the comparison here > http://support.wordpress.com/com-vs-org/ That is why I provided the link to the learn WordPress.com tutorial prepared by staff and the link to the relevant support documentation above. -
Same links I left earlier
Also look back in the forum – many times you can find your question already ask and answered in the last few days – when I started I did not ask many questions, but I read a lot of questions ask by others – and the threads many times have the back and forth as a person asks for clarification on a point they did not fully understand
Also I have flagged this for the staff to remove your phone #
On your blog – if you add the Follow by email Widget you can get followers that don’t do Twitter
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@mechelemcgready
Support documentation link http://support.wordpress.com
Learn WordPress.com tutorial http://learn.wordpress.comYou can set up email subscriptions here > Appearance > Widgets > Follow Blog Widgets by using this guide > http://en.support.wordpress.com/widgets/follow-blog-widget/
If you would like a follow button to appear on the bottom right hand corner of your site for those who do not have WordPress.com accounts go to > Settings > Reading and scroll down to Follower Settings:
These settings change emails sent from your blog to followers.
Logged out users __ Show follow button to logged out users.Checking this will present a follow button to logged out users in the bottom corner of their screen.
Find Friends Who Use WordPress > http://en.blog.wordpress.com/2012/05/01/find-friends/
You can customize the contact form with multiple fields, change the email address where you’ll be notified, and mark feedbacks as spam from your dashboard. http://en.support.wordpress.com/contact-form/
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