Help! Can’t access email

  • Author
    Posts
  • #3435649

    drlaurenr
    Member

    Hi- I cannot access my email at all. I think I’ve changed my password or it won’t accept my password, but every time I log into roundcube it keeps telling me my username and/or password doesn’t exit. I can’t find where to re-set anything either. I’m new to creating a blog and navigating where things are. Can you please help! Also- send response to (email redacted) please.

    Thank you!

    #3435733

    macmanx
    Staff

    I’m not sure what you mean. The email address on your account here is that Gmail address you just listed. If you can’t access that, you should contact Gmail’s support.

    #3436089

    drlaurenr
    Member

    I still cannot get into my webmail. Is there a way for you to re-start my password so I can access my webmail?

    #3436091

    staartmees
    Member

    Your password at wordpress.com has nothing to do with your email password. Also wordpres.com doesn’t offer email hosting.

    #3436094

    fstat
    Staff

    Here on WordPress.com, we don’t offer email hosting and since you mentioned Roundcube I’m certain you’re hosting your site and your email elsewhere. Please get in touch with your hosting provider to resolve this issue. We can only help with site hosted on our platform (WordPress.com).

    #3436097

    drlaurenr
    Member

    Okay, so does roundcube have troubleshooting? I can’t access my mail at all. I’m new to this!

    #3436106

    drlaurenr
    Member

    Okay, thank you.

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