Help Account
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When i tried to enter my wp account the password wasn’t working, i reset my password and now i have an account which is not mine. What can i do? I don’t even have access to my old wp blog.
The blog I need help with is: (visible only to logged in users)
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Hello ,
what is the link which are you are trying to access , i e which WordPress link is the one you are trying to access. Also which username is associated with it. If could get the details , we can help you better . Hope to hear soon.
Regards -
Hello,
the website was https://mondodem.wordpress.com/
Now I’m stucked with this account and I’m not the owner, but when i insert my credentials i enter with this mediterranya. Have I been hacked?
Thanks -
Hello ,
I will tag the staff so they can help you better , as the username which might be associated with https://mondodem.wordpress.com/
Might be different . You will be assisted further. Please be patient with us. Someone from staff would revert back soon.Regards
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Hello,
thanks a lot. How is this possible? I have to inform other people, and also, since the site has a political content we are worried. Is there a chance to get it back and to stop others from using it? Otherwise we need the site to be deleted as soon as possible. Thanks in advance.Regards
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Hi there,
You need to be logged in as the username, mondodem, to access that site. Please log out of this account and type that username into the password reset form. That will send a reset email to the correct address.
If that doesn’t work you’ll need to fill our the account recovery form to regain access, as we cannot do this in the forums.
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