The email address that it was sent to is the address associated with the WordPress.com account that owns https://cafesalay.wordpress.com/. Please be sure to look at the actual address it was sent to, and not just the address it arrived with. If you have one email address forwarding to another, you may have received the email at an address different than the one it was sent to.
Please use that email address with this form to reset your password:
This is HELL!!! Your wigged-out tekkies changed the name of my site to Tingaling Park, and attached my Dashboard to it. I was never consulted, or notified. I NEED MY CAFÉ SALAY SITE RE-CONNECTED WITH MY DASHBOARD. I DO NOT HAVE ANYTHING TO DO WITH TINGALING PARK AND ITS DASHBOARD, WHICH WAS MY dashboard for Café Salay since 2011. I cannot believe how reckless and destructive you can be. I do not want to continue to present my work on WordPress if I have to put up with this nonsense. I have been trying to communicate with you to get this straightened out for two months now. You are trashing my work. I am so behind.
PLEASE, PLEASE BE DECENT ENOUGH TO P7UT MY DASHBOARD ONTO MY CAFÉ SALAY SITE. WHAT’S WRONG WITH YOU? I HAVE ASKED YOU AGAIN AND AGAIN TO FIX THIS. I HAVE A NEW PASSWORD FOR CAFÉ SALAY. PLEASE DELETE TINGALING PARK. I HAVE NO USE FOR IT. AND, PLEASE, DON’T RENAME MY SITE OR DUMP ALL OF MY STATISTICS EVER AGAIN. I DO NOT FEEL I CAN TRUST YOU!
SALAY SMITHcafé salay
Have you used the password reset form with the email address that my message was sent to? What happened when you tried?
What are you talking about??? You nit-wits wrecked my site, and you should fix it…weeks ago! I do not have the stupidity to go back-and-forth over and over trying to make sense of your ridiculous behavior. I have no idea what you are talking about. All I know is that you arbitrarily renamed my site and wrecked havoc on me and my work, and you are too vapid to return my site to its original position, where it was without any problems for fi ve years.
DO WHATEVER IS NECESSARY TO CLEAN UP THE MESS YYOU MADE OF CAFÉ SALAY. TINGALING PARK NEVER EXISTED AS A WEBSITE I AM CONNECTED TO. IT IS YOUR RESPONSIBILITY TO RETURN ME TO THE POSITIION I WAS IN BEFORE YOU MESSED IN MY WORK. AND YOU HAVE APPARENTLY LOST MY FIVE YEARS OF STATISTICS. YOU ARE SEVERELY DELAYING COMMUN9ICATIONS I NEED TO BE HAVING THROUGH MY SITE. DO I HAVE TO BRING IN ATTORNEYS? I AM VERY SERIOUS. IF YOU HAVE ANY meqasures of existence and competence, please fix my site immediately.
Now you have blocked out my CAFÉ SALAY site altogether? And you are showing some nonsense for TINGALIHNG PARK which I NEVER brought to WordPress! I did not even know about WordPress before November 2011. What you are displaying is some bits and pieces of a fundraising posting I did long before I had anything to do with WordPress. This is savage.
Please IMMEDIATGELY restore my CAFÉ SALAY site…even though you appear to be clueless as to how to fix this problem you created (it is fine, except it does not have a Dashbboard, and
Take what you are displaying as Tingaling Park off altogether. That information is old, and it was never intended for WordPress.
I’ve also taken the time to look over your account and the sites to which you are referring.
No one from WordPress.com has manipulated or changed your site(s) in any way shape or form. While I understand the situation is frustrating, your accusations and insults are not appropriate. We’re happy to assist you with your questions, and that has been our intent from the very beginning.
We keep records of everything that has been done to a site. From this audit trail, this is the series of events that has taken place:
The account from which you are posting right now (topspacecadet) was created about six years ago and was used to create the blog tingalingpark.wordpress.com. About a year later you wrote to us asking for help with your password on the site. Nothing further took place with this account or site until about six months ago when there were a couple of further password changes, and then this past week you wrote to us accusing us of changing your site.
The website cafesalay.wordpress.com was created five years ago under a different account than the one you are writing in from right now.
Once again, the site cafesalay.wordpress.com and user account associated with it went several years largely untouched.
You wrote in again recently under this account – topspacecadet – asking for access to the cafesalay.wordpress.com site. Since the account topspacecadet is not, and has never been associated with the cafesalay.wordpress.com site, we’ve attempted to assist you by sending an email to the address of the account which does own cafesalay.wordpress.com so that the two accounts can be straightened out for you.
I will repeat. No one has renamed your site. No one from WordPress.com has changed a single thing about either of the accounts or sites. They are just as they have always been.
We will gladly keep assisting you with this matter, but request that you cease with the insults, threats and accusations.
M;y cafesalay site literally blew up in the past few weeks. I have done nothing with it administratively or with editing, or anything. The first thing that I noticed is that my Stats disappeared. WordPress has made a lot of design changes of late. It was in this process that my fundamentals (site name, password, etc., were damaged-degraded-changed. I have not made any changes to cafesalay.wordpress.com, except for an update at the beginning of this year in the Tingaling Park! Section under Architecture/Construction early this year. Someone in your ranks dug up the topsecretcadet moniker. I never used that for anything, although when I first built the site in 2011 I enlisted the help of a technician to upload my photos and artwork, and there was an issue of my giving out my password. It may be that this person changed my password… But I have never used it. Now, as instructed, I have changed the password.
Could you PLEASE be decent enough to simply re-attach my Dashboard to Café Salay, so I can move forward with my work and business. I am unable to point top agents, attorneys, studio execs, etc. to my site when I don’t know from day-to-day if my site will be accessible. Also, it is imperative that I am able to track traffic to my site as I am communicating with these professionals.
This situation is GRAVE. I have asked many times, through this slow and plodding process, that you simply restore my site so I can proceed with my work.
After I have these initial discussions based on this site, I will build another site for the purposes I have now. I will decide then if I should continue at WordPress, or with another host. But for now, please fix cafesalay.wordpress.com.
I hope we can get this out of the way and I won’t have to sue you for this damage to my business. But if you will not fix this, it is not an idle threat.
I’ll say again: No one in our ranks dug up the topsecretcadet moniker. What’s happened is that you are signed into WordPress.com as topsecretmoniker right now and that is why you are not seeing cafesalay in your dashboard.
You need to sign into the account that controls cafesalay.wordpress.com in order to view that site. It’s that simple. There is nothing nefarious going on here, no one has changed anything on the account. You just need to sign in to the correct account.
I cannot be any more plain than that.
I do not have any email address other than cafesalay. Only for a short time since 1995 I tried to set up cable and Internet with TWC, but TWC Internet services were not accessible to a blind person, so I had to change back to my Earthlink email account. I only use cafesalay, and it always had a Dashboard with statistics, etc., until a couple months ago. I have been trying to communicate with you to get this straightened out, but this is the most gawdawful back-and-forth processs ever. It is a totally inadequate method of technical support, because you guys do not get it when your assumptions are off the wall, and there is no way for you to figure it out and straighten things up. At least, I know now to NOT build anything on WordPress that I value and want to be a smooth operation. If nothing else, this whole nightmare has clarified that.
In the meantime, I simply need to get the Dashboard and statistics, etc. for cafesalay operating. You are not being helpful…if you are able. I went through the process of re-setting my password for cafesalay, but still no password.
How do I sign out of cafesalay? If you will tell/show me where, then, I should sign out, and then sign in again to cafesalay with my re-set password? Are you saying this would fix it? If so, again, where do I sign off?
When you are signed into WordPress.com, in the upper right of your window, there are three icons. Click on the middle one. That brings up the profile of the account you are signed in as.
On that screen, on the left side under the username is a Sign Out button.
When you sign in as cafesalay, you will be able to access all the statistics and the dashboard of the site at https://cafesalay.wordpress.com/wp-admin/
We’re happy to assist, but when you’re making assumptions that we’ve messed with your account when that is not the case, it doesn’t make for a smooth interaction.
Hello. I am blind, and cannot see the screen; therefore I cannot go to one spot or another at various positions on the screen. The screenreader lists everything in a vertical row. So, please tell me the NAME/TITLE of the thing I should “click” on. That will get me started…
Clearly, WordPress is not accessible to the blind. See how much difficulty this causes? Please just help me get this Dashboard on Café Salay. That you are not accessible, or knowledgeable enough to provide customer support to a blind person is a violation of Federal law, which requires all public websites be compatible with JAWS (freedomscientific.com).
Again, please let me know what to activate, and I will find it in the JAWS list of options.
Click the logout link to confirm.
Then log in as cafesalay .
If you need to reset your password you may do that, but be sure to check all email addresses.
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