Hacker attack – can anyone help

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  • #2513194

    adriannetu
    Member

    A hacker is preventing me from working on my site. As I add data, he erases or changes them. He is a computer genius. There is nothing he can’t do. He has access to every detail of my life and is determined to get back at me for imagined slights. Can you help to stop him from intruding?

    The blog I need help with is adriannetu.wordpress.com.

    #2513367

    timethief
    Member

    re: hacked accounts and blogs

    If anyone is posting anything to your blog or removing anything from it, or changing anything in it, or if your blog has been deleted and you did not delete it, then it’s most likely that you have provided them with the ability to do so, either deliberately by adding them as official users, or by allowing them access to your login information, or by posting content that makes it easy for them to guess what your log-in information is.

    For you the question that needs to be answered is: Who, aside from me, has access to my login information?

    Go to your email program immediately and change the password to a very difficult one because that’s how many hackers gain access to blogs.

    Read > http://en.support.wordpress.com/security/

    Change your blog password to a very difficult one > http://en.support.wordpress.com/passwords/#change-your-password
    You can also reset your password via your Settings tab on the WordPress.com home page:
    http://wordpress.com/#!/settings/

    Use a secure, encrypted connection to connect to your Dashboard. Under Users → Personal Settings, check the box that says “Always use HTTPS when visiting administration pages, and click Save Changes.

    Use two step authentication http://en.support.wordpress.com/security/two-step-authentication/

    Run a security scan on your computer. See here to run a security scan http://geekflare.com/online-scan-website-security-vulnerabilities/

    Never leave your computer logged into your blog and walk away from it. Always log out properly.

    P.S. Staff have records of who did what under which username and login information and when they did it. I flagged this thread with modlook for a Staff follow-up. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it. Note that there is a backlog and be patient while waiting.

    #2513486

    supernovia
    Staff

    Hi @adriannetu, which site are you having trouble with? Can you link us to an affected post?

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