Getting to my site without a password

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  • #3314615

    mumsy2014
    Member

    I have a website that was set up by a host that is now ‘extinct.’ They did not give me the password, nor did they tell me they were no longer going to be maintaining the site. I would like to update the site but have no way of getting to it without the password. What can I do?

    The blog I need help with is loisjfunksnippets.wordpress.com.

    #3314640

    gracema2002
    Member

    Hi there!

    The process for recovering lost passwords, or any login credentials for that matter is outlined in this document:

    https://en.support.wordpress.com/passwords/#lost-password

    Let us know if this solves the problem.

    All the best!

    #3314687

    I have a website that was set up by a host that is now ‘extinct.’

    The link provided above about password recovery only applies to sites hosted at WordPress.com.
    Is your unnamed site still online and was it created using the WordPress.org software? If so see: https://wordpress.org/support/article/resetting-your-password/

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