Failure to access my wordpress sites as an administrator

  • Author
    Posts
  • #3419299

    mhfreeman
    Member

    Why am I not getting in to my sites as an administrator? I’m being told I have no wordpress sites!

    #3419529

    kokkieh
    Staff

    Hi there,

    What is the URL of the site you’re trying to access?

    The mhfreeman account you’re using to post here doesn’t own any sites hosted on WordPress.com, nor does it have any sites hosted elsewhere connected to this account via the Jetpack plugin.

    #3420534

    mhfreeman
    Member

    I have three frequently used sites: myrifield.org and heathtowntalk.org. I also have margarethfreeman.wordpress.com/publications/. I can’t get administrative access to any of them.

    I was able to get on all oft hem when I opened one. Now I’m still getting the message that I don’t have any wordpress sites yet, even though I tried several user names and passwords.

    #3420553

    This account you’re using now was only created 7 months ago. Log out here and log back in with your other username and correct password:
    https://en.forums.wordpress.com/users/margaretfreeman/
    https://en.support.wordpress.com/account-recovery/

    #3420611

    Thank you themagicrobot.

    Let me know if you need more help with this, mhfreeman.

    #3421011

    mhfreeman
    Member

    When I tried account recovery, I still get the message I have no wordpress sites when I tried to access my transaction ID in my account profile.

    #3421015

    The transaction details can be recovered from the bank or card that’s tied to the account. You may need to contact them to get that information and then provide it through the account recovery form.

    #3421035

    mhfreeman
    Member

    Because we are a nonprofit, there was no charge.

    #3421042

    Hmm. I think we’ve exhausted the help that we can provide through this public forum on the issue. Please send a note directly to passwordhelp@wordpress.com and include the proof of ownership items that you have.

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