en WordPress.com Forums › Support Error when connecting Jetpack Author Posts Apr 16, 2019 at 8:21 am #3297354 thisiskarstenMember I get this error when connecting jetpack: Error Details: The registration secrets sent by your site do not match the ones the Jetpack server has on record. I’ve searched but still cannot find useful information for fixing the error. I’ve also previously installed Jetpack on this site and worked. Site address: blog.thisiskarsten.me Apr 16, 2019 at 5:53 pm #3297609 darnelldibblesStaff Hi there, When I go to debug your site, I get several errors: https://jetpack.com/support/debug/?url=blog.thisiskarsten.me It says that it could not validate security token. Have you tried disconnecting Jetpack from your WordPress.com account and reconnecting it again? Apr 23, 2019 at 8:41 am #3300282 thisiskarstenMember My site was previously connected to jetpack. But I uninstalled it before I manually disconnecting it. It is also not connected to my account currently. So I cannot disconnect it manually now. Apr 23, 2019 at 11:44 am #3300385 kokkiehStaff Hi there, Please try deleting the Jetpack plugin from your site completely, then re-install it from scratch. If that doesn’t work either, please contact the Jetpack team directly at https://jetpack.com/contact-support/?rel=support so they can troubleshoot this with you further. Author Posts The topic ‘Error when connecting Jetpack’ is closed to new replies.