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en WordPress.com Forums Emails

Emails

  • adminfa666bca12 · Member · Mar 11, 2024 at 11:53 pm
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    Hello, we are receiving emails from WordPress and we need to know what it is regarding.

    This is who we received the emails from:
    (email visible only to moderators and staff)

    Confirming this wasnt us:

    Hello admin,
    12 failed login attempts (3 lockout(s)) from IP 2002:6bbd:c17::6bbd:c17
    Last user attempted: admin
    IP was blocked for 20 minutes
    This notification was sent automatically via Limit Login Attempts Reloaded Plugin. This is installed on your http://www.alkirawheelchairservices.com.au WordPress site. Please login to your WordPress dashboard to view more info.
    Under Attack? Try our advanced protection. Have Questions? Visit our help section.
    ________________________________________

    Self-declared URL: http://www.alkirawheelchairservices.com.au
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • staff-heroponriki · Staff · Mar 12, 2024 at 6:52 pm
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    Hello!

    Thank you for reaching out to the free support forums for websites hosted on WordPress.com. To avoid any confusion, it’s important to distinguish between three different versions of “WordPress”:

    1. The free, open-source WordPress software that powers your website.
    2. WordPress.org, the open-source project where you can obtain the software for free to use on your chosen hosting provider.
    3. WordPress.com, a managed hosting provider of the WordPress software, which is the platform you are currently contacting.

    Since you’re using the open-source version of the WordPress platform, which operates differently from what we provide on WordPress.com, you can find help at the community forums here:

    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    The community members in the open-source forum are well-versed in these matters and are in the best position to offer support.

    I hope this information helps guide you in the right direction. Feel free to ask if you have any further questions or need more assistance.

  • The topic ‘Emails’ is closed to new replies.

Tags

  • .org
  • account
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 1 year
  • Latest reply from adminfa666bca12

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