Email with Zoho – Relay access denied

  • antygl · Member ·

    I just created an account in Zoho, where I registered and verified an email account for my domain. I went through all the phases, by first adding the correct DNS records to wordpress.com and then setting my account in Zoho. I can send emails from my new email account ((email visible only to moderators and staff)), but when someone tries to send me an email (from gmail for example), he gets the following error message:

    Technical details of permanent failure:
    Google tried to deliver your message, but it was rejected by the server for the recipient domain redriders.gr by smtp-fwd.wordpress.com. [66.155.8.100].

    The error that the other server returned was:
    554 5.7.1 <(email visible only to moderators and staff)>: Relay access denied

    The blog I need help with is: (visible only to logged in users)

  • rachelmcr · Staff ·

    Hi there,

    I just made a small change to your domain’s TXT record, to make sure it’s in the correct format. It can take a few hours for new DNS records to take full effect, so can you please try sending an email to your new address again after a few hours?

    Please let me know if you continue to have trouble receiving email at that address.

  • antygl · Member ·

    The issue had been solved since yesterday, so, maybe the changes were not necessary. Thanks a lot. I hope the changes wont alter anything.

  • rachelmcr · Staff ·

    Hi there,

    I’m glad your email is working now. The change to the TXT record won’t cause problems for your email; it will just ensure that the TXT record works properly for you. :)

    Please let me know if I can provide any further help.

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