"Email me new posts" not working for my site

en WordPress.com Forums "Email me new posts" not working for my site

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  manishlux · Member · Nov 30, 2019 at 9:09 am

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  Hello,

  My site is : https://blog.fraudcracker.com/

  I have subscribed this site via my email address from wordpress.com user “(email visible only to moderators and staff)” and enabled “Email me new posts” from reader.

  I have checked that smtp functions and wp_mail is working fine on https://blog.fraudcracker.com/ and I am getting all the other emails.

  Can you check from your side is my site is blocked in wordpress.com list? or why I am not getting emails when I post a new post on my site : https://blog.fraudcracker.com/

  Thank you for the help:)

  Thanks,
  Manish

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  kokkieh · Staff · Dec 2, 2019 at 9:08 am

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  Hi Manish,

  You’re subscribed to email notifications for that site, but it doesn’t look like any new posts have been published on that site since you’ve confirmed your subscription.

  If you publish your next post on that site and the email doesn’t arrive, let us know and we can take a look.

  These emails are sent from WordPress.com’s servers, and have nothing to do with SMTP or wp_mail on your site – those only affect emails sent directly from your site, like password reset and admin notification emails.

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  manishlux · Member · Dec 2, 2019 at 9:24 am

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  Hello Kokkieh,

  Thank you for your reply on the thread,

  I have just published a new post on my site : https://blog.fraudcracker.com/post-my-test-post/

  But I still can’t received the email for new post from wordpress servers.

  Can you check now and let me know if there is any blockage or issue on sending emails from wordpress servers?

  Thanks,
  Manish

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  kokkieh · Staff · Dec 2, 2019 at 9:34 am

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  Okay, I don’t see any email sent from our end. This would indicate a problem with the Jetpack plugin on your site.

  The Jetpack debugger at https://jetpack.com/support/debug/?url=https://blog.fraudcracker.com/ doesn’t show any connection problems with your site, but it looks like Jetpack hasn’t synced with your site in a while.

  I’ve started a full sync for your site with Jetpack. Please give it around 24 hours to complete, then try publishing a post again to check if that helped.

  If it still doesn’t send the email at that point, the next step would be to contact Jetpack support directly at https://jetpack.com/contact-support/?rel=support so they can investigate this from their end.

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  manishlux · Member · Dec 2, 2019 at 9:37 am

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  Okay , I will check after 24 hours by publishing new post from the site.

  Thanks,
  Manish

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  manishlux · Member · Dec 3, 2019 at 9:45 am

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  I have checked the issue and still not getting emails , so I am contacting to jetpack now.

  Thanks,
  Manish

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