Email address for billing
-
Hi, this website is used by a university for the work of journalism students; we want to upgrade to paid Videopress andJtepack Social but need an email address so our administrator can set up payemtns – can you help please?
The blog I need help with is: (visible only to logged in users)
-
Hey there,
Many thanks for reaching out.
To check – are you looking to purchase an email package? If yes, this guide here: https://wordpress.com/support/add-email/adding-professional-email-to-your-site/ explains how to purchase email.
Currently, it doesn’t look like this site is hosted with WordPress.com – so the MX records would need to be added at the domain registrar.
As a side note – we’ve seen many institutions host their site with WordPress.com, as the students have their own profile, and can work simultaneously on their content. Is this something that may be of interest?
I hope this information helps.
-
Thanks for the reply – no it isn’t an email function that we want, but an email address that our finance dept can use to contact someone as we wish to upgrade to videopress and JetPack Social, paying annually.
-
Hey there,
but an email address that our finance dept can use
Ok got it, so the above guide explains how to set up that email address with a domain.
It would allow you to create a custom email address as per, something along the lines of: hello@glasgowstandard.com.
This address could also be used with Jetpack, to purchase those subscriptions.
I hope this helps.
-
No, sorry, that isn’t what I need – our admin person needs to set up payment for extra Jetpack services – video and social. Please can she contact someone to do this? She would normally do that via an email sent from her university account.
-
Hey there,
Apologies for the confusion here!
It’s possible to make contact via: https://jetpackme.wordpress.com/contact-support/ so that a payment can me set up.
We hope this helps!
- The topic ‘Email address for billing’ is closed to new replies.
WordPress.com Forums 