editing my website
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Hi, I want to edit my website but it is not accepting my username or email address or my password. I then changed the password but was still unable to access my website.
Bernie PowerWP.com: Yes
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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We can’t help as your site isn’t running on the wordpress.com platform nor is it connected to a wordpress.com account for login. You must take a look in the wordpress.org documentation tol solve this problem yourself – https://wordpress.org/documentation/article/troubleshoot-login-issues/
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@berniepower, any accounts with us will likely be different from accounts you set up with your own copy of the WordPress code. Are you using /wp-admin to log in?
If that isn’t working, your host may be able to help you make backups and use one of these recovery options. Several don’t require access to wp-admin or email, just your hosting tools.
Going forward, you’ll want to use the resources at WordPress.org, since these forums are for the free sites hosted here at WordPress.com. Here’s the difference between the free WordPress software and our managed hosting services. Once you’ve regained access, if you’d like to host your site with us so we can provide support, let us know and we’ll help you get it imported. Cheers!
And @staartmees – thanks for modlooking us about the spammer. Cheers!
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