Each contested charge carries a fine

  • chinatravelhandbook · Member ·

    Warning: One or more transactions linked to this site were refunded due to a contested charge. This may have happened because of a chargeback by the credit card holder or a PayPal investigation. Each contested charge carries a fine. To resolve the issue and re-enable posting, please go to the checkout and pay for the chargeback fine. If you have any questions, click here to contact us.

    I don’t know what is happened. but my money already back. I’d like pay it again,but it need extra 30 dollar more for the fine. way？ I think that is not my fault. Is that a trap？

    The blog I need help with is: (visible only to logged in users)

  • justjennifer · Member ·

    Hi there, this thread is tagged for Staff attention.

    Meanwhile our support guide to disputed charges may give you additional information: https://en.support.wordpress.com/payment/chargebacks/

  • staff-doublebassd · Staff ·

    Hi there,

    You filed a dispute with either PayPal or your bank, so we have issued you a charge back fee.

    Since the chargeback has already been completed, i.e. your bank is refunding you, then you will need to pay the fee to unlock your site.

    Your stats and your content are all safe. But because chargebacks are a very serious matter we lock any site with a pending chargeback until the matter is resolved. You can find more information here:

    Chargebacks and Disputes

    Let me know if you have any questions. Thanks!

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