Double Notifications

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  annj49 · Member · Jan 22, 2018 at 9:19 pm

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  Hi,
  I am recieving duplicated notifications of likes and comments from the WordPress app. I am wondering why this is hppening. I get a notification that someone likes something (2 of them exactly the same) and when I go into my app, there is only one notification visible, as should be. The double pig/alert is annoying. How do I stop it?
  Thanks,
  Ann J.

  The blog I need help with is: (visible only to logged in users)

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  avydun · Staff · Jan 23, 2018 at 1:24 am

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  Howdy!

  That does not look right. A few questions.

  1. Is this happening only on the mobile app or does it happen on the desktop too?
  2. Have you tried reinstalling the mobile app to see if it helps?
  3. Is this on Android or iOS?

  Let us know and we can get to the bottom of this.

  Thanks.

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  annj49 · Member · Jan 23, 2018 at 3:13 am

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  1. Mobile app. I think I reinstalled but I have done that again anyway…..

  2. I don’t THINK it’s happening on laptop (Mac)though I have not used it as much so I’m not sure

  3. IPhone SE, and I always do my updates.

  I have pics. Not sure if I can send in here. Will try…

  Does not look like it…

  Ann

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  avydun · Staff · Jan 23, 2018 at 4:18 am

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  Thanks for clarifying!

  Is it happening for all kinds of notifications? There are different kinds – as in, likes, comments, follows. Is it happening for all of these?

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  annj49 · Member · Jan 23, 2018 at 6:58 pm

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  I think it is for “likes”. Not sure. I just took pics of the last two events and they were likes

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  avydun · Staff · Jan 24, 2018 at 4:45 am

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  So, this is not happening for other types of notifications?

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  annj49 · Member · Jan 24, 2018 at 7:09 am

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  I can’t tell until I get some new notifications. My site was buzzing recently but not today…

  Ann

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  avydun · Staff · Jan 24, 2018 at 9:05 am

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  Let us know if it happens again, Ann, and we will help you from there.

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  annj49 · Member · Jan 25, 2018 at 9:26 am

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  Ok.
  Thank you!
  AJ

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