en WordPress.com Forums › Support Domain mapping refund Author Posts Dec 11, 2015 at 2:25 am #2514511 hanhnv219Member I have cancelled my domain mapping, but I can’t find how to have my refund. Could you please process it? Thank you very much! The blog I need help with is thaypindienthoaidotcom.wordpress.com. Dec 11, 2015 at 4:08 pm #2514671 carladoriaStaff If you haven’t been refunded automatically (Take into account that it might take several days for the refund to appear on your bank statement) contact support directly, you can also add the “modlook” tag to this thread for staff attention. Dec 12, 2015 at 6:38 am #2514733 hanhnv219Member @carladoria thanks for your supporting. Could anyone please show me how to get staff attention? Thank you! Dec 12, 2015 at 5:15 pm #2514745 kokkiehStaff Hi there, Just to confirm, is this for the domain, thaypindienthoai.com? It looks like you didn’t cancel it after all, so please confirm if you want to cancel that domain. Thanks. Dec 14, 2015 at 3:04 am #2514755 hanhnv219Member Hi @kokkieh, I confirm i want to cancel that domain. Thanks for your support. Dec 14, 2015 at 8:28 am #2514757 zetzeroMember Hi, Why I cannot cancel my domain mapping? The money were took 16 day before new renewal starts (30th December). Can I get refund if there were a mesaage: “This upgrade cannot be cancelled.” Dec 14, 2015 at 10:34 am #2514760 kokkiehStaff @hanhnv219 I have cancelled that mapping upgrade and refunded the $13 for you. It can take up to 7 days for the refund to appear in your account. Let me know if there’s anything else :) Dec 14, 2015 at 10:38 am #2514761 kokkiehStaff @zetzero Can you please start your own thread here: https://en.forums.wordpress.com/?new=1 Add “modlook” to the tags to mark it for staff attention, and also please include your site’s URL, as well as the domain you want to cancel. Thanks. Dec 15, 2015 at 6:30 am #2514787 hanhnv219Member Thankyou very much, kokkieh! Dec 15, 2015 at 10:16 am #2514789 kokkiehStaff You’re very welcome :) Author Posts The topic ‘Domain mapping refund’ is closed to new replies.