Domain mapping bill

  • jenniferannlaw · Member ·

    Hello, I received a PayPal notification saying I had paid for domain mapping for brownpaperpackage.co.uk. I can’t seem to find the listing of this in my WordPress account. Where do I go to delete this please so I’m not billed from it anymore?

    The blog I need help with is: (visible only to logged in users)

  • nelsonortiz17 · Member ·

    Hello,

    I went ahead and connected one of the happiness engineers to further assist you in looking at where this potential charge could have come from.

    Best wishes,

  • staff-doublebassd · Staff ·

    Hi there,

    I would be happy to assist you in cancelling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. It’s under the jennifeannrlaw username account. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

    Let me know if you have any questions.

    Thanks!

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